Outbound Engagement (SmartReach) Admin Guide Contact Management Campaign Management Current: Working with Campaigns Working with Campaigns PrerequisitesBefore you create and run campaigns, you must configure the following components in LVP:Configure the required Services for each call centerAssign the correct permissions to administrators and managers Ensure that compliance tools such as Do Not Contact (DNC) lists are in placeCreate profiles for compliant contact policiesCreate contact (dial) strategiesCreate Transaction input filters to process campaign file uploads correctlyIn this section Uploading Data Files for Campaigns Creating a Transaction Campaign Building a Campaign Requeuing a Campaign Viewing Campaign Details Using Campaign Templates Creating Campaigns Using Segmentation ×