LiveVox Product Documentation
The LiveVox Product Documentation library contains Help Documentation, Training Resources, Release Notes, and Infosheets to help you use the LiveVox Portal effectively.
Admin Guides
User guide for administrative users of the LiveVox Portal: Versions U17, LV19, and Fall 23.
Agent Guides
Features and basic guidelines for using the LiveVox Agent Desktop.
Developer Portal
LiveVox API documentation and implementation guides.
Infosheets
Everything about a product, feature, or topic in single article.
LiveVox Contract Center
Hub for Legal Documents, Service Related Agreements, Product Catalog, and useful resources.
LiveVox System Status
Operational state of the LiveVox platform components.
Quick Start Guide
Resources to get started with LiveVox Portal.
Release Notes
New features and enhancements of the LiveVox Portal and Agent Desktop.
Training
Trainings for managers and agents who use the LiveVox platform.
User Roles and Permissions
Profiles and permissions available to access the LiveVox Portal.
Videos
You can view the videos for a few functionalities in the LiveVox platform.