This section describes the various features of the SmartReach portal related to customer information such as contact manager, campaign management, customer data configuration and management. You can use Contact Manager to store, organize, strategize, and maintain the contact records of your customers, regardless of channel. Campaign Management is an easy-to-use, drag-and-drop, filter-based functionality that lets you create, manage, and optimize highly-targeted voice and digital campaigns without the need for coding or IT support. Customer data configuration and management includes the use of SFTP Browser, Input Filter, Export Formats, and Jobs.