You manager can configure inbound calls received through the LiveVox Agent Desktop to relay the Verification Status (VERSTAT) of the calls.

If configured, you can see the Inbound Verification field on the Agent Desktop where the received VERSTAT from the inbound carrier has passed this information to the LiveVox platform.

The Inbound Verification field value can be any one of the following:

  • TN-Validation-Passed: Indicates that all the validation checks passed and the digital signature was confirmed to be valid, and the call had an A or Full attestation.

    A or Full attestation: Indicates that the calling party and caller ID have been verified by the carrier.

  • No-TN-Validation: Indicates that all the validation checks passed and the digital signature was confirmed to be valid; however, the call was assigned either a B or Partial attestation or C or Gateway attestation. 

    • B or Partial attestation: Indicates that the call originated with a known caller but the caller ID cannot be verified.
    • C or Gateway attestation: Indicates that the calling party and caller ID cannot be verified.


  • TN-Validation-Failed: Indicates that the required digital signature was not received by the carrier from the call originator.