Agent Guides Current: Agent Panel PDF Download PDF Download page Agent Panel. Current page Include child pages All pages Agent Panel This section covers the main functions of the LiveVox Agent Desktop. These tools will help you handle calls effectively and ensure a smoother, easier experience. Receiving Calls Calls on Hold Ending Calls Changing Service without Having to Sign Out Listing of Multiple Accounts Changing Your Password Status Updates, Service Switch and Messages by Manager Chat Optional Features ×