Before You Begin

Ensure that you have designed an Agent Desktop page.

To define the properties of an element:

  1. Access Designer.
  2. Click Desktops > DESKTOPS, and then select the checkbox next to the Designer Desktop for whose elements you want to define the properties.
  3. Click the Design subtab.
  4. On the canvas, select the header of the element whose properties you want to define.
  5. On the Properties subtab, modify the values in the fields and use the buttons as required.

    For information about the fields and buttons, see Property Descriptions.

  6. Click Save.
    The properties of the element are defined.