Download page Uploading and Requeueing Campaigns from the Campaign Control Panel.
Uploading and Requeueing Campaigns from the Campaign Control Panel
The LiveVox Portal (LVP) allows you to upload a new campaign or requeue a finished campaign from the service's Campaign Control panel. To upload a campaign:
Select the service to which you want to upload a campaign from the navigation panel
SelectUpload. This opens the Upload Campaign screen.
SelectChoose Fileand select the required campaign file.
Add the required information when uploading a campaign through the Campaign Manager:
Operator phone
Caller ID
Callback phone (this field is required)
Voice
AM option
Dialing Strategy
Scrub
SelectUploadto upload your campaign file.
The campaign is uploaded and it appears in the Campaign Control panel.
To requeue a campaign file:
Select the finished campaign file and click Requeue. This opens the Requeue Campaign file screen.
Update the campaign attributes as you would when uploading a new campaign.