Understanding the Credit Card Basic Widget
The Credit Card Basic widget allows you to configure message prompts and card types so an agent can guide the customer through the payment information-gathering process by relaying the required instructions directly to the customer. For information about how to add the widget, see the Agent Desktop: Extended Panel Tab section.
The following table describes the fields you must configure in the Add Credit Card - Basic window.
Field | Description |
---|---|
Window Title | Enter the widget name. |
Enabled | Click the checkbox to enable the widget on the extended panel of the agent desktop. |
Credit Card Text | Enter the message prompt for the credit card number. |
Expiry Text | Enter the message prompt for the credit card expiration date. |
Security Text | Enter the message prompt for the security code. |
Credit Card Types | You can select from the following card types to capture the payment:
|
OK | Click OK to save the changes. |
Cancel | Click Cancel to discard the changes. |