You might have contacts, phone numbers, and email IDs that you do not want the Attempt Supervisor to block. They can be common test contacts, toll-free numbers, or directory assistance phone numbers. You can add these numbers and email IDs in the Exclusions tab to ensure that these are not blocked.

You can enter up to 50 accounts and phone numbers in the Exclusions tab.

To enter a new contact number, phone number, or email ID, click the New button and specify the number or email ID that you do not want Attemp Supervisor to block.

If a block is already in place for the contact, phone, or email ID, adding the contact, phone, or email ID to the Exclusions tab does not remove the existing block.