| Method | Change Type | Description |
|---|
| Create Ticket | New method for the Fall 24 release. | Creates a ticket to track a request or an issue. |
| Update Ticket | New method for the Fall 24 release. | Updates the information for a ticket. |
| Read Ticket | New method for the Fall 24 release. | Reads information about a specific ticket. |
| Update Ticket Contact | New method for the Fall 24 release. | Links a contact to the ticket. |
| Update Ticket Account | New method for the Fall 24 release. | Links an account to the ticket. |
| Ticket list standard fields | New method for the Fall 24 release. | Lists standard fields of the ticket. |
| Ticket list custom fields | New method for the Fall 24 release. | Lists custom fields of the ticket. |
| Ticket status list | New method for the Fall 24 release. | Lists status options for tickets. |
| Ticket priority list | New method for the Fall 24 release. | Lists priority options for tickets. |
| Ticket Label list | New method for the Fall 24 release. | Lists label options for tickets. |
| Ticket components list | New method for the Fall 24 release. | Lists component options for tickets. |
| Ticket channel list | New method for the Fall 24 release. | Lists the channel (source of communication, for example, SMS, email, fax, message, and so on) options for tickets. |
| Ticket delete | New method for the Fall 24 release. | Deletes a ticket. |
| Add ticket comment | New method for the Fall 24 release. | Adds a comment to a ticket. |
| Update ticket comment | New method for the Fall 24 release. | Modifies the comment on the ticket. |
| Delete ticket comment | New method for the Fall 24 release. | Deletes the comment from the ticket. |
| List ticket comments | New method for the Fall 24 release. | Lists comments for the ticket. |
| List ticket Types | New method for the Fall 24 release. | Lists ticket type options. |
| List ticket attachments | New method for the Fall 24 release. | Lists all attachments for the ticket. |
| Download ticket attachment | New method for the Fall 24 release. | Downloads the attachment. |
| Delete ticket attachment | New method for the Fall 24 release. | Deletes the attachment. |
| Search Tickets | New method for the Fall 24 release. | Searches and lists ticket details. |