Overview

LiveVox is proud to announce the release of the Fall 23 version of the LiveVox software platform. This upgrade is available to all LiveVox customers.

Upgrade Recommendations

To upgrade your LiveVox software, contact upgrades-coordination@livevox.com. For information about upgrade prerequisites, see the LiveVox Upgrade Prerequisites.

End of Support Announcements

For information regarding products and services that are no longer supported or the support has changed, see End of Support Announcements. 

Administrators

The Fall 23 version of the LiveVox software includes a host of new features and functionality for LiveVox Administrators. If you are a LiveVox Administrator, see the Release Notes for Administrators.

Agents

The Fall 23 version of the LiveVox software includes a host of new features and functionality for LiveVox Agents. If you are a LiveVox Agent, see the Release Notes for Agents.

Documentation

The following documentation supports the Fall 23 version of the LiveVox software platform version: