In the SpeechIQ section, you can assign the following permissions to the custom role:

PowerPermissionTopic Link

View Admin Interaction Logging

No Access

Access

SpeechIQ

Mass User Skill Scorecard

No Access

Access

User Maintenance

Requeue Automated Scorecards

No Access

Access

Scorecards

Bulk External Agent Loading

No Access

Access

Exporting and Importing Agents

API - Omit Scorecard Data

No Access

Access

 

Scorecards

API - Release Scorecards Only To Agent

 

No Access

Access

 

 Scorecards

List of interaction types

 

No Access

Read Only

Full Access

 

Interaction Types

Grade templates

 

No Access

Read Only

Full Access

Grade Templates

Tags

No Access

Read Only

Full Access

Tags

QM User Assignment

 

No Access

Read Only

Full Access

User Assignment