Admin Guides U-CRM Agent Desktop Understanding U-CRM Agent Desktop DESKTOPS Current: Properties PDF Download PDF Download page Properties. Current page Include child pages All pages Properties You can define the properties of an element that appears on an Agent Desktop by using the fields on the Properties tab. The fields that appear on the Properties tab vary depending on the element selected on the Design tab.This section contains the following sub-sections: Configuring a Function Button Property Descriptions Screen Configuration Window ×