It is important to note that services in the Outbound side of the SG can receive calls from any services in the Inbound side of the SG, including other outbound services. In the following example, QC service 1 can receive outbound calls from QC service 1, outbound calls from RPC service 2, and inbound calls from Inbound service 3.
- Inbound Mapping By service = QC service 1, RPC service 2, Inbound service 3
- Outbound Mapping By service = QC service 1, RPC service 2