You can add additional pages and customize them.

The initial page is created by default, and is your home page.
  1. To create another page:
    1. On the Design subtab, click New Page.
      The New Page window appears.

    2. Specify values in the fields.

      • Name: Name to identify the page.

      • Description: Description of the page.

      • Set as initial page: Indicates if the page is initial (that is, if the page appears first on the Agent Desktop).

    3. Click Save.
      The page is created, and it appears in the left pane of the Design subtab.

      You can create multiple pages.

Show Me How

This video provides an overview of how to add and design additional pages.