To access Designer:

  1. On the LiveVox Portal (LVP), on the Configure tab, click Agents > Agent Desktop.
    The Agent Desktop window appears.
  2. In the Desktops field, select any Agent Desktop.
  3. Select the Agent Panel + Designer option.
    The Designer tab appears.

  4. On the Designer tab, in the Designer Desktop field, click the Open Designer in new tab icon Open Designer in new tab icon.
    The Designer browser tab displaying the Designer window appears.

    The Designer window is called Designer.

To navigate to U-Script feature, click the Scripts tab.

You can view the following information in Designer by using the avatar icon :

  • Your name and role
  • LiveVox version
  • About LiveVox
  • Customer support