To access the Phone Numbers Editor, navigate to the Phone Numbers editor by selecting Configure > Voice > Phone Numbers from the Navigation Panel.

The Phone Numbers editor's main screen offers the following tabs and buttons:

Tabs

  • General: Displays a list of LiveVox-owned phone numbers within the LiveVox portal. For more information on viewing and editing inbound phone numbers and their mappings, see Managing Phone Number Records section.
  • Change History: Tracks and displays the changes made to the Phone Numbers editor.

Buttons

  • Associate Service: Allows you to assign a phone number to a Service. For more information, see the Associate/Disassociate Services section.
  • Bulk Change: Updates the required field(s) to all phone records in bulk. For more information, see Managing Phone Number Records section.
  • Cancel: Discards the changes.