The Phone Numbers editor allows you to view all LiveVox-owned phone numbers within the LiveVox portal and easily identify, assign, modify, and disassociate phone numbers from one service to another. Phones editor compiles all client assigned phone numbers (Agent Dial-In numbers, Extensions, Agent Direct Lines, Inbound numbers & Caller ID numbers, etc.) in a single view. 

  • To populate phone numbers within the Phone Numbers editor (except for extensions), contact the LiveVox Customer Care Team.
  • You can create extensions when adding or updating agents (Configure>Agents>Agents).

For information about the roles and permissions associated with Phone Number editor, see the User Roles and Permissions section in the Product Documentation Library.

This section describes how to easily identify, assign, modify, associate and disassociate any phone number from one service to another.