The Contact Flow Engine (CFE) lets you define variables for use in contact flows and in messages associated with the contact flows.
To create a contact flow variable:
Click the Contact Flow Variables button in the CFE.
In the Contact Flow Variables window that appears, click Add.
In the Add Contact Flow Variable window that appears, specify the required details, and click Ok to add the variable as a new row in the Contact Flow Variables window.
Field
Description
Variable Name
Custom name to identify the variable by.
Default Value
Initial value of the variable in the contact flow.