To upload your files using the SFTP browser:

  1. Go to Configure > Input/Output > SFTP Browser.
    The SFTP Browser window opens displaying a list of available folders and subfolders and their contents.
  2. Upload a production file by selecting the FTPIn folder (has to be set up) from the available list to upload.
  3. Click Upload
    The File Upload popup appears.
  4. Click on the Select a File to upload field to browse and select a file on your computer.
  5. Click Upload.
    The new file appears with the list of files in the selected folder.

Files uploaded via the SFTP browser to the ftpIn directory are automatically processed and loaded in the client's campaigns' view in LVP. For more information, contact the LiveVox Customer Care Team.