Provides conference room services through the contact flow configuration. You can configure the Inbound conference phone number through the Phone Numbers window.

The Phone Numbers window appears when you click Voice > Phone Numbers on the Configure tab of the LiveVox Portal.

This module allows the configuration of maximum participants and the conference room PIN.

The default and the maximum count of participants are 10.

Standard phrases included within the module are:

  • Please enter your PIN then pound.
  • Your entry does not match our records.
  • You are now connected.

You cannot configure the phrases.

Message Properties

Display NameDescription
Max Participants Define the max participants (10 default and max value).
Record Conference Enable conference recording.

Advanced Properties

Display NameDescription
Conference Room Pin Define the conference room PIN.

Connectors

For information on the module connectors, see Understanding Connectors.