Download page Connecting Dialogflow to LiveVox Bot.
Connecting Dialogflow to LiveVox Bot
You can build a bot that can comprehend the natural language of customers (for example, I'm trying to find a new table) and intelligently respond to them by using the Dialogflow node, which incorporates Google's Natural Language Processing (NLP) directly into your bot.
For more information about the Dialogflow node, see Nodes.
Before you connect Dialogflow to LiveVox Bot, ensure that:
You have a Google Dialogflow account.
You have created an agent on the Dialogflow Console, which is a web user interface for Dialogflow. For more information, see Create an agent.
You have created a service account for Dialogflow integration with LiveVox Bot on the Cloud Console and downloaded the key for the service account. For more information, see Create a service account and download the private key file.