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LiveVox Administrative User Guide
Accessing Performance Analytics Dashboards
Monitor Tab
Page Information
Title:
Monitor Tab
Author:
Sabita Rao
Dec 18, 2020
Last Changed by:
Susheel Ashtaputre
May 31, 2023
Tiny Link:
(useful for email)
https://docs.livevox.com/x/ElsLCQ
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Admin Guides copy (58)
Page:
.Sending a Message to Agents vU14
Page:
Customizing and Resetting GUI Settings
Page:
.SMS Monitor Dashboard vU15
Page:
.Quick Start vU17
Page:
.Quick Start vLV19
Page:
.Navigating the LiveVox Voice Portal vFall23
Page:
.Outcomes and Costs vU14
Page:
.Agent Monitoring vU15
Page:
.Chat Monitor Dashboard vU14
Page:
.Call Statistics for Enterprise, Call Center, or Service Group vU17
Page:
Navigating the LiveVox Voice Portal
Page:
Email Monitor Dashboard
Page:
.Quick Start vU15
Page:
Introduction to LiveVox
Page:
.Pacing vLV19
Page:
.Agent Book vU14
Page:
.Email Monitor Dashboard vU15
Page:
.Campaign Control vU15
Page:
.Chatting with the Agents vU14
Page:
SMS Monitor Dashboard
Page:
.Customizing and Resetting GUI Settings vU14
Page:
.Managing the Voice Monitor Dashboard View vU15
Page:
Campaign Control
Page:
.Managing the Voice Monitor Dashboard View vLV19
Page:
.Live Charts vU14
Page:
.Navigating the LiveVox Voice Portal vLV19
Page:
.Pacing vU17
Page:
.Quick Start vU9
Page:
.Hold Queue vU15
Page:
.Hold Queue vU14
Page:
.Call Statistics for Enterprise, Call Center, or Service Group vU15
Page:
.Call Statistics for Inbound Service vU14
Page:
.Agent Statistics vU15
Page:
.Navigating the LiveVox Voice Portal vU15
Page:
.Customizing and Resetting GUI Settings vU15
Page:
.Switching the Service of Agents vU14
Page:
.SMS Monitor Dashboard vU19
Page:
Chat Monitor Dashboard vFall23
Page:
.Call Statistics for Enterprise, Call Center, or Service Group vU14
Page:
.SMS Monitor Dashboard vFall23
Page:
.Agent Averages vU14
Page:
.Managing the Voice Monitor Dashboard View vFall23
Page:
.Pacing vU14
Page:
Email Monitor Dashboard vFall23
Page:
Chat Monitor Dashboard
Page:
.Chat Monitor Dashboard vU17
Page:
.Campaign Control vU14
Page:
.Chat Monitor Dashboard vU15
Page:
.Agent Management vU14
Page:
.Navigating the LiveVox Voice Portal vU17
Page:
.Agent Statistics vU14
Page:
.Quick Start vFall23
Page:
.Campaign Control vLV19
Page:
.Navigating the LiveVox Voice Portal vU14
Page:
.State Map vU14
Page:
SMS Monitor Dashboard vSpring24
Page:
.Agent Monitoring vU14
Page:
.Logging Agents Out vU14
Hierarchy
Parent Page
Page:
Accessing Performance Analytics Dashboards
Children (4)
Page:
Monitor Dashboard 1
Page:
Account Dashboard
Page:
Ticketing Dashboard
Page:
Reporting
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Recent Changes
Time
Editor
May 31, 2023 02:53
Susheel Ashtaputre
View Page History
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