REST APIs

Provide basic CRUD (create, read, update, and delete) capabilities through standard HTTP methods.

Learn about integrating the LiveVox platform functionality with third-party applications.

Learn about the permissions required to use LiveVox Public APIs.

Create and manage accounts and retrieve accounts list.

Interact with the LiveVox platform for client applications that need to do first and third-party call control.

Create and manage campaigns and search for completed campaigns.

Support features such as Do Not Call List management and access to call recordings.

Retrieve configuration data from the LiveVox platform, such as lists and properties of Call Centers.

Create and manage contacts, and retrieve information about them.

Update client-specific key-value pairs.

Allow to list client email addresses, send a transactional email, and list client email templates.

Support features related to quality monitoring.

Retrieve data related to campaign and queue statistics in near real-time from the LiveVox platform.

Retrieve historical data from the LiveVox platform, such as agent statistics and call history.

Manage LiveVox API sessions including logging into the LiveVox platform to create a new session.

Allow to list SMS templates, send transactional SMSes, and list client SMS codes.