The IVR APIs provide the ability to pause and resume call recording in the IVR.

Pause Call Recording

Description: Pause the call recording in IVR.

User Roles: Sysadmin, Superuser, or Manager

Method: POST /callControl/ivr/{serviceId}/{sessionId}/pause

Parameters:

Variable NameTypeMandatory?Description
serviceIdIntegerYesThe service ID
sessionIdStringYesThe session ID of the call to pause

Body:

None

Response Code: 204 No content

Body:  

None

Pause Call Recording 

#Request (JSON)
POST /callControl/ivr/89127/U34T61F92429%4010.111.21.19/pause
Content-Type: application/json
Host: localhost.com

#Response
204 No Content
CODE

Resume Recording

Description: Resume the call recording in IVR.

User Roles: Sysadmin, Superuser, or Manager

Method: POST /callControl/ivr/{serviceId}/{sessionId}/resume

Parameters:

Variable NameTypeMandatory?Description
serviceIdIntegerYesThe service ID
sessionIdStringYesThe session ID of the call to pause

Body:

None

Response Code: 204 No content

Body:  

None

Resume Call Recording 

#Request (JSON)
POST /callControl/ivr/89127/U34T61F92429%4010.111.21.19/resume
Content-Type: application/json
Host: localhost.com

#Response
204 No Content
CODE

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