.User vFall23

This section covers the User editor and describes how to create and update new administrative users in the LiveVox Portal (LVP). Users are the administrators of LVP operations responsible for everything from adding queues to list management and adding agents.  The following items are reviewed in this section:

• .View Existing Users vU19
• .Creating a New User vFall23
• .Deleting Users vU15
• .Email Management and Alerts UI vU12
• .Changing the Role Type of a User vU15
• .Unlocking the Users vLV19
• .Defining Roles and Permissions vLV19

The following video shows different types of users and their roles and walks through the steps for creating a user.