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You can add different types of data, you can add Screenpop data, and Script data. You can add and map the data from Account, Contacts, and Ticketing database to the elements in the script.  For detailed information on the Data tab, see Data Tab. 

As an example, we will be creating three pages: Starting Page, the Header page, and the Consent pages, and add Screenpop, Scriptpop, and Contact variables. For details on the pages, see .Creating the Pages vU17.

You can add the following data fields:

Specified below are the names of the field for the data.

  • Screenpop Data (Starting page)
    • First_Name: First Name of the customer
    • Last_name: Last Name of the customer
  • Script Data (Email consent page)
    • sms_const: Text box for adding the mobile number of the customer.
    • email_const Text box for adding the email ID of the customer.
    • cell_const:  Text box for adding the mobile number of the customer.
    • cust_cont_yes: Radio button for selecting the Yes button.
    • cust_cont_no: Radio button for selecting the Yes button.
  • Contact Data(Starting page)
    • clientid: Label for adding the customer identification number from the Contact details fields.

Adding the Screenpop Data

  1. Access Designer.
    In the Designer window, click the SCRIPTS tab, select the Script to which you want to add the data.
  2. Click the Data tab.
  3. Click the Add Data button, .
    The New Data window appears.

  4. Specify the following data in the fields:

    FieldDescription
    Source TypeSelect the source type from the drop-down list.
    NameSpecify the name for the data.
    Screenpop Key

    Specify the name that you want to provide for the elements.

    Make a note of the name you specify here so that you can use the same name for the elements/controls.

    When you select the Source Type as Account/Contact/Ticket, the field changes to the Account Key/Contact key/Ticket Key. Select the required field.

    DescriptionSpecify the description for the screenpop data. This is an optional value.
    Default ValueSpecify the default value. This is an optional value.
    Is Payment FieldIf the data is used in the payment-related information, enable the option.

  5. Click Save.
    The data appears in the Data list.

    • You can similarly create fields for script data and contact data. 
    • While creating data for Accounts/Contact/Ticket fields, you must select Source Type as Accounts/Contact/Ticket, all the fields present in the Accounts/Contact/Ticket list appear, select the appropriate fields and save the details. As an example, we want to add Client ID from contact details as data. So in the Source Type, select the Contact and Contact key, and select Client ID from the drop-down list.

Show me How

This video shows how to add data to your script.



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