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This topic technical specifications an requirements for running the LiveVox Portal.

Supported Browsers

You can access LVP using the latest version of any of the following browsers:

  • Chromium
  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox

Domain Requirements

You must permit traffic to and from the following websites:

Port Requirements

PortTCP/UDPApplicationWhy?
PortTCP/UDPApplicationWhy?
22TCPSFTPSecure file transfer. Used to securely send and receive files from the LiveVox platform.
443TCPHTTPSSecure HTTP. Used for web application and communication client registration.
3478UDPSTUNSession Traversal Utilities for NAT (STUN) service. Used for WebRTC communication with the LiveVox platform.
5060UDPSIPUnsecured Session Initiation Protocol (SIP) port. Used for SIP communication with the LiveVox platform.
5061TCPSIPSecured SIP port. Used for SIP communication with the LiveVox platform.
5071TCPSIPSecured SIP port. Used for SIP communication with the LiveVox platform.
5081TCPSIPSecured SIP port. Used for SIP communication with the LiveVox platform. Only for Canadian customers. 
5091TCPSIP

Secured SIP port. Used for SIP communication with the LiveVox platform. Only for Canadian customers. 

8080TCPWSSSecure WebSockets. Used for WebRTC communication with the LiveVox platform.
15000-30000UDPRTP/SRTPMedia ports. When using SIP over TLS communication, this traffic is encrypted.
*Only required for the Interoperability Test.

LiveVox IP Address Ranges

Description: Specific to your environment.

IP Address Ranges

LiveVox Designation

18.210.216.0/24

18.210.217.0/24

NA3

34.217.139.0/24

34.217.140.0/24

NA4

35.182.14.0/27

35.183.13.160/27

NA5

18.190.36.0/24

3.138.44.0/24

NA6
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