Technical Specifications and Requirements

This topic technical specifications an requirements for running the LiveVox Portal.

Supported Browsers

You can access LVP using the latest version of any of the following browsers:

You must permit traffic to and from the following websites:

*.livevox.com
googleapis.com (to download stylesheets on the LiveVox Portal (LVP))
*pendo.io (to share usage statistics with LiveVox and display notifications on LVP)
fonts-gstatic.com
google-analytics.com (to share usage statistics on LVP)

Port	TCP/UDP	Application	Why?
Port	TCP/UDP	Application	Why?
22	TCP	SFTP	Secure file transfer. Used to securely send and receive files from the LiveVox platform.
443	TCP	HTTPS	Secure HTTP. Used for web application and communication client registration.
3478	UDP	STUN	Session Traversal Utilities for NAT (STUN) service. Used for WebRTC communication with the LiveVox platform.
5060	UDP	SIP	Unsecured Session Initiation Protocol (SIP) port. Used for SIP communication with the LiveVox platform.
5061	TCP	SIP	Secured SIP port. Used for SIP communication with the LiveVox platform.
5071	TCP	SIP	Secured SIP port. Used for SIP communication with the LiveVox platform.
5081	TCP	SIP	Secured SIP port. Used for SIP communication with the LiveVox platform. Only for Canadian customers.
5091	TCP	SIP	Secured SIP port. Used for SIP communication with the LiveVox platform. Only for Canadian customers.
8080	TCP	WSS	Secure WebSockets. Used for WebRTC communication with the LiveVox platform.
15000-30000	UDP	RTP/SRTP	Media ports. When using SIP over TLS communication, this traffic is encrypted.
*Only required for the Interoperability Test.

Description: Specific to your environment.