Release Notes LiveVox Fall 24 Early Adoption Release Notes API Updates Current: Ticketing API PDF Download PDF Download page Ticketing API. Current page All pages Ticketing API The following new Ticketing API methods have been added to the Public APIs.Ticketing APIMethodChange TypeDescriptionCreate TicketNew method in v27.0Creates a ticket to track a request or an issue.Update TicketNew method in v27.0Updates the information for a ticket.Read TicketNew method in v27.0Reads information about a specific ticket.Update Ticket ContactNew method in v27.0Links a contact to the ticket.Update Ticket AccountNew method in v27.0Links an account to the ticket.Ticket list standard fieldsNew method in v27.0Lists standard fields of the ticket.Ticket list custom fieldsNew method in v27.0Lists custom fields of the ticket.Ticket status listNew method in v27.0Lists status options for tickets.Ticket priority listNew method in v27.0Lists priority options for tickets.Ticket Label listNew method in v27.0Lists label options for tickets.Ticket components listNew method in v27.0Lists component options for tickets. Ticket channel listNew method in v27.0Lists the channel (source of communication, for example, SMS, email, fax, message, and so on) options for tickets.Ticket deleteNew method in v27.0Deletes a ticket.Add ticket comment New method in v27.0Adds a comment to a ticket.Update ticket commentNew method in v27.0Modifies the comment on the ticket.Delete ticket comment New method in v27.0Deletes the comment from the ticket.List ticket comments New method in v27.0Lists comments for the ticket.List ticket Types New method in v27.0Lists ticket type options.List ticket attachmentsNew method in v27.0Lists all attachments for the ticket. Download ticket attachmentNew method in v27.0Downloads the attachment.Delete ticket attachmentNew method in v27.0Deletes the attachment.Search TicketsNew method in v27.0Searches and lists ticket details. ×