PDF
Download PDF
Download page Additional Administrative Features.
Additional Administrative Features
Expanded Time-Zone Options
You can now select a time zone from a wider range of available time zones. You can select your preferred time zone from the drop-down list at Configure > Client >Settings level.
- Standard time zones of countries are supported.
- Daylight Savings Time start date and end date vary based on the time zone. Individual regions, countries, or cities within a time zone can vary in how, when, and whether they observe Daylight Savings Time (DST). This information changes often. For this reason, we have not listed current variations within a timezone.
- The Coordinated Universal Time (UTC) offset is the time subtracted from or added to UTC time to specify the local time.
The following time zones are supported:
| Afghanistan Standard Time (UTC+4:30) | E. Africa Standard Time (UTC+3:00) | Mountain Standard Time (Mexico) (UTC-07:00) | South Sudan Standard Time (UTC+2:00) |
| Alaskan Standard Time (UTC-08:00) | E. Australia Standard Time (UTC+10:00) | Mountain Time (GMT-06:00) | Sri Lanka Standard Time (UTC+5:30) |
| Aleutian Standard Time (UTC-09:00) | E. Europe Standard Time (UTC+3:00) | Myanmar Standard Time (UTC+6:30) | Sudan Standard Time (UTC+2:00) |
| Altai Standard Time (UTC+7:00) | E. South America Standard Time (UTC-03:00) | N. Central Asia Standard Time (UTC+7:00) | Syria Standard Time (UTC+3:00) |
| Arab Standard Time (UTC+3:00) | Eastern Standard Time (Mexico) (UTC-05:00) | Namibia Standard Time (UTC+2:00) | Taipei Standard Time (UTC+8:00) |
| Arabian Standard Time (UTC+4:00) | Eastern Time (GMT-04:00) | Nepal Standard Time (UTC+5:45) | Tasmania Standard Time (UTC+10:00) |
| Arabic Standard Time (UTC+3:00) | Egypt Standard Time (UTC+3:00) | New Zealand Standard Time (UTC+12:00) | Tocantins Standard Time (UTC-03:00) |
| Argentina Standard Time (UTC-03:00) | Ekaterinburg Standard Time (UTC+5:00) | Newfoundland Standard Time (UTC-02:30) | Tokyo Standard Time (UTC+9:00) |
| Astrakhan Standard Time (UTC+4:00) | Fiji Standard Time (UTC+12:00) | Norfolk Standard Time (UTC+11:00) | Tomsk Standard Time (UTC+7:00) |
| Atlantic Time (GMT-03:00) | FLE Standard Time (UTC+3:00) | North Asia East Standard Time (UTC+8:00) | Tonga Standard Time (UTC+13:00) |
| AUS Central Standard Time (UTC+9:30) | Georgian Standard Time (UTC+4:00) | North Asia Standard Time (UTC+7:00) | Transbaikal Standard Time (UTC+9:00) |
| Aus Central W. Standard Time (UTC+9:30) | GMT Standard Time (UTC+01:00) | North Korea Standard Time (UTC+9:30) | Turkey Standard Time (UTC+3:00) |
| AUS Eastern Standard Time (UTC+10:00) | Greenland Standard Time (UTC-02:00) | Omsk Standard Time (UTC+6:00) | Turks and Caicos Standard Time (UTC-04:00) |
| Azerbaijan Standard Time (UTC+4:00) | Greenwich Mean Time (GMT-00:00) | Pacific SA Standard Time (UTC-04:00) | Ulaanbaatar Standard Time (UTC+8:00) |
| Azores Standard Time (UTC+00:00) | GTB Standard Time (UTC+3:00) | Pacific Standard Time (Mexico) (UTC-07:00) | US Mountain Standard Time (UTC-07:00) |
| Bahia Standard Time (UTC-03:00) | Haiti Standard Time (UTC-04:00) | Pacific Time (GMT-07:00) | UTC (UTC+00:00) |
| Bangladesh Standard Time (UTC+6:00) | Hawaiian Standard Time (UTC-10:00) | Pakistan Standard Time (UTC+5:00) | UTC+12 (UTC+12:00) |
| Belarus Standard Time (UTC+3:00) | India Standard Time (UTC+5:30) | Paraguay Standard Time (UTC-04:00) | UTC+13 (UTC+13:00) |
| Bougainville Standard Time (UTC+11:00) | Iran Standard Time (UTC+3:30) | Qyzylorda Standard Time (UTC+6:00) | UTC-02 (UTC-02:00) |
| Canada Central Standard Time (UTC-06:00) | Israel Standard Time (UTC+3:00) | Romance Standard Time (UTC+2:00) | UTC-08 (UTC-08:00) |
| Cape Verde Standard Time (UTC-01:00) | Jordan Standard Time (UTC+3:00) | Russia Time Zone 10 (UTC+11:00) | UTC-09 (UTC-09:00) |
| Caucasus Standard Time (UTC+4:00) | Kaliningrad Standard Time (UTC+2:00) | Russia Time Zone 11 (UTC+12:00) | UTC-11 (UTC-11:00) |
| Cen. Australia Standard Time (UTC+9:30) | Kamchatka Standard Time (UTC+12:00) | Russian Standard Time (UTC+3:00) | Venezuela Standard Time (UTC-04:00) |
| Central America Standard Time (UTC-06:00) | Korea Standard Time (UTC+9:00) | Russian Time Zone 3 (UTC+4:00) | Vladivostok Standard Time (UTC+10:00) |
| Central Asia Standard Time (UTC+6:00) | Libya Standard Time (UTC+2:00) | SA Eastern Standard Time (UTC-03:00) | Volgograd Standard Time (UTC+3:00) |
| Central Brazilian Standard Time (UTC-04:00) | Line Islands Standard Time (UTC+14:00) | SA Pacific Standard Time (UTC-05:00) | W. Australia Standard Time (UTC+8:00) |
| Central Europe Standard Time (UTC+2:00) | Lord Howe Standard Time (UTC+10:30) | SA Western Standard Time (UTC-04:00) | W. Central Africa Standard Time (UTC+1:00) |
| Central European Standard Time (UTC+2:00) | Magadan Standard Time (UTC+11:00) | Saint Pierre Standard Time (UTC-02:00) | W. Europe Standard Time (UTC+1:00) |
| Central Pacific Standard Time (UTC+11:00) | Magallanes Standard Time (UTC-03:00) | Sakhalin Standard Time (UTC+11:00) | W. Mongolia Standard Time (UTC+7:00) |
| Central Standard Time (Mexico) (UTC-06:00) | Marquesas Standard Time (UTC-09:30) | Samoa Standard Time (UTC+13:00) | West Asia Standard Time (UTC+4:00) |
| Central Time (GMT-05:00) | Mauritius Standard Time (UTC+4:00) | Sao Tome Standard Time (UTC+0:00) | West Bank Standard Time (UTC+3:00) |
| Chatham Islands Standard Time (UTC+12:45) | Mid-Atlantic Standard Time (UTC-01:00) | Saratov Standard Time (UTC+4:00) | West Pacific Standard Time (UTC+10:00) |
| China Standard Time (UTC+8:00) | Middle East Standard Time (UTC+3:00) | SE Asia Standard Time (UTC+7:00) | Yakutsk Standard Time (UTC+9:00) |
| Cuba Standard Time (UTC-04:00) | Montevideo Standard Time (UTC-03:00) | Singapore Standard Time (UTC+8:00) | Yukon Standard Time (UTC-07:00) |
| Dateline Standard Time (UTC-12:00) | Morocco Standard Time (UTC+1:00) | South Africa Standard Time (UTC+2:00) | |
Support for Special Characters in the Agent First and Last Name
Along with letters (a-z) and numbers (0-9), the Agent First and Last Name fields now support space ( ), dot (.), single quote ('), and hyphen(-) characters.
