Outbound Engagement (SmartReach) Release Notes Outbound Engagement (SmartReach/LiveVox) Fall 24 Release Notes Administrators Current: Voice PDF Download PDF Download page Voice. Current page All pages Voice Removal of the Voicemail (VM) PIN FieldThe PIN field has been removed from the Configure > Services > Services > Phone Numbers tab, because it is not used in the VM 2.0 version. Spring 24Fall 24 ×