Quick Start Guide Current: Returning Data from LiveVox to Your CRM PDF Download PDF Download page Returning Data from LiveVox to Your CRM. Current page All pages Returning Data from LiveVox to Your CRM Navigate to Configure > Input / Output > SFTP Browser > ftpOut folderThis is where you will find your data at the end of each dayView the data fields included in your end of day return fileNavigate to Configure > Input / Output > Export Format > Report MapEditor drop-down menu > choose Report MapFormat > choose the report you want to view. In this example we are talking about "LV Standard_Digital CDR", your standard end of day report.General sub-tab: contains all the fields/criteria that is included in the reportNavigate through the pages of fieldsAdd additional fieldsYou can view this report at any time, by navigating to Review > Call Reports > Call Detail Report (CDR)Choose your date range – may only include up to 3 days at a timeReport Format is required – choose the report you want to viewFill out any other criteria to filter your searchClick on Generate ReportThe data will be automatically exported and cannot be viewed in the portal as other reports ×