The LiveVox platform is defaulted to dial within the below Canadian dialing windows. Adjustments can be made to further restrict dialing based on specific customer business needs by appropriately configuring dialing profile policies.

For more information on how to add or modify dialing policies, see Managing a Profile in Admin Guides on Product Documentation, or contact customercare@livevox.com.

Area CodeRegionStart TimeEnd TimeTime Zone
204Canada: Manitoba822CT
226Canada: Ontario721ET
236Canada: British Columbia (see 604)1123PT,MT
249Canada: Ontario overlay of area code 705721ET
250Canada: British Columbia (see 604)1123PT,MT
289Canada: S Cent. Ontario: Greater Toronto Area -- Durham, Halton, Hamilton-Wentworth, Niagara, Peel, York, and southern Simcoe County (excluding Toronto -- overlaid on 905, eff 6/9/01)721ET
306Canada: Saskatchewan1022MT,CT
343Canada: SE Ontario: Ottawa721ET
365Covers area codes 905 and its younger overlay 289 to form a 3 code overlay complex covering the same Ontario region: 905/289/365721ET
403Canada: Southern Alberta (see 780, 867)923MT
416Canada: S Cent. Ontario: Toronto (see overlay 647, eff 3/5/01)721ET
418Canada: NE Quebec: Quebec820ET,AT
431Canada: Manitoba822CT
437437 is a new overlay area code serving the city of Toronto along with area codes 416 and 647721ET
438Canada: SW Quebec: Montreal city (overlaid on 514, [delayed until 2005] eff 10/10/03, mand 2/7/04)821ET
450Canada: Southeastern Quebec; suburbs outside metro Montreal820ET,AT
506Canada: New Brunswick720AT
514Canada: SW Quebec: Montreal city (see overlay 438, eff 10/10/03, mand 2/7/04)821ET
519Canada: SW Ontario: Windsor721ET
579Canada: Southeastern Quebec; suburbs outside metro Montreal820ET,AT
581Canada: NE Quebec: Quebec820ET,AT
587Canada: Southern Alberta923MT
604Canada: British Columbia: Greater Vancouver (overlay 778, perm 11/3/01; see 250)1024PT
613Canada: SE Ontario: Ottawa721ET
639Canada: Saskatchewan1022MT,CT
647Canada: S Cent. Ontario: Toronto (overlaid on 416; eff 3/5/01)721ET
705Canada: NW Ontario: Sault Ste. Marie/N Ontario: N Bay, Sudbury721ET
709Canada: Newfoundland719AT,NT
778Canada: British Columbia: Greater Vancouver (overlaid on 604, per 11/3/01; see also 250)1024PT
780Canada: Northern Alberta, north of Lacombe (see 403)923MT
782Canada: HALIFAX (CHARLOTTETOWN)720AT
807Canada: W Ontario: Thunder Bay921CT,ET
819NW Quebec: Trois Rivieres (see 867)821ET
825Canada: Alberta: (overlaid on 780 and 587; eff 04/09/16)923MT
867Canada: Yukon, Northwest Territories, Nunavut (split from 403/819)1121PT,ET
873NW Quebec: Trois Rivieres (see 867)821ET
902Canada: Nova Scotia, Prince Edward Island720AT
905Canada: S Cent. Ontario: Greater Toronto Area -- Durham, Halton, Hamilton-Wentworth, Niagara, Peel, York, and southern Simcoe County (excluding Toronto -- see overlay 289 [eff 6/9/01], splits 416, 647)721ET

LiveVox Customer Care Contacts

24 Hour Customer Care Line: (888) 477-3448
LiveVox Customer Care Email: customercare@livevox.com
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