Status Update by Manager

Your manager may change your status from "Ready" to "Not Ready" and vice versa at any moment, except while you are handling a call. When your status is changed you will receive a notification similar to the following: 

Service Switch by Manager

Your manager may switch your service at any moment, except while you are handling a call. When your manager switches your service you will receive a notification similar to the following:

Your manager may send you a personalized message when changing your status or switching your service.

Messages by Manager

Your manager may send you a message at any moment. When receiving a message you will receive a notification similar to the following: