Customizing Account, Contact, and Ticket Tables

You can customize the account, contact, and ticket tables.

• To sort the values in a column in ascending or descending order, click the column heading once or twice as required. Alternatively, you can click the arrow next to the column heading, and then click Sort Ascending or Sort Descending.
• To display certain columns, click the arrow next to any column heading, click Columns, and then select the checkboxes next to the names of the columns that you want to display in the table.
• To hide certain columns, click the arrow next to any column heading, click Columns, and then clear the checkboxes next to the names of the columns that you want to hide in the table.
• To filter records based on a column, click the arrow next to the column heading, click Filters, and then select the required checkboxes (column values) or specify the text based on how you want to filter the records.
• When filtering contacts based on the Balance column, to view the contacts whose balance is less than a certain number, enter the number in the field next to the left arrow icon. Similarly, to view the contacts whose balance is more than a certain number, enter the number in the field next to the right arrow icon. To view the contacts that have a certain balance, enter the balance in the field next to the horizontal bar icon .