| Power | Permission | Topic Link |
|---|
| eLearning Content Library | No Access Read Only Full Access | Content Library |
| eLearning Assignments | No Access Read Only Full Access | eLearning Assignments |
| eLearning Config | No Access Read Only Full Access | eLearning Config |
| Performance Management Configuration | No Access Read Only Full Access | Performance Dashboard |
| Performance Management Dashboard | No Access Access | Performance Dashboard |
| Performance Management Reports | No Access Access | Performance Reports |
| Agent Schedules | No Access Read Only Full Access | Agent Schedules |
| Agent Scheduling Configuration | No Access Read Only Full Access | Agent Scheduling |
| Manage WFM Forecasts | No Access Read Only Full Access | Forecasts |
| WFM Reports | No Access Access | Reporting |
| WFM Compliance Dashboard Settings | No Access Read Only Full Access |
|
| Work Queue Config | No Access Read Only Full Access | Work Queue Config |
| Work Queue Tasks | No Access Read Only Full Access | Work Queue |
| Work Queue Performance Report | No Access Access | Work Queue Performance Report |
| Manage Work Queue Tasks Assigned to self | No Access Access |
|
| Manage WFO Alerts | No Access Access | WFO Alerts |
| Announcements | No Access Read Only Full Access | Work Center |
