In the Reports section, you can assign the following permissions to the custom role:

PowerPermissionTopic Link
Enable Review Tab

No Access

Access

Review Tab
Can run Billing and Cost Report

No

Yes

Billing Report
Can run Real Time Report

No

Yes

Real Time Report (RTR)
Can run Service Efficiency Report

No

Yes

Service Efficiency Report
Can run Campaign Line Summary Report

No

Yes

Campaign Line Summary Report
Can run Billing Duration Report

No

Yes

Billing Duration Report
Can run Call Recording Report

No

Yes

Call Recording Report
Can download Call Recording

No

Yes

Call Recording Report
Can stream (playback) Call Recording

No

Yes

Call Recording
Can stream (playback) Voicemail Recording

No

Yes

Voicemail Recording
Can run Voicemail Recording Report

No

Yes

Voicemail Recording Report
Can download Voicemail Recording

No

Yes

Voicemail Recording
Can download Screen Recording

No

Yes

Screen Recording