Outbound Engagement (SmartReach) Admin Guide Agent Workspace Managing Agents and Agent Desktops Agent Desktop Managing Scheduled Callbacks Current: Accessing Scheduled Callback Editor Accessing Scheduled Callback Editor To access the Scheduled Callback editor, navigate to the Configure > Agents > Scheduled Callback on the SmartReach portal.For more information about viewing scheduled callbacks, see Viewing Scheduled Callbacks.For more information about adjusting and deactivating scheduled callbacks, see Adjusting and Deactivating Schedules. ×
