Admin Guides Introduction to LiveVox Configuring Data Input and Output Formats SFTP Browser Current: Downloading the Call Results Files PDF Download PDF Download page Downloading the Call Results Files. Current page All pages Downloading the Call Results Files To download the call results files:Go to Configure > Input/Output > SFTP Browser. The SFTP Browser window opens displaying a list of available folders and subfolders and their contents.Expand the selected folder (typically, ftpOut) where the call results file is located, inside the root directory (<Client name> - Coll/).Navigate to the specific results file you want to download.Select the downward-facing green arrow from the Download column next to your file name. The file is saved in your local folder. ×