The Phone Number tab of the DNC editor displays the list of phone numbers that are not allowed to be dialed. Phone numbers are verified immediately before a call is placed. The dialer does not place the call if the phone number is found in the DNC list.

 To access the DNC editor, navigate to Configure > Contacts > DNC > Phone Number tab.

 

  • Phone - Displays the DNC phone number.
  • Contact Group - Displays the name of the contact group for which the phone number is suppressed.
  • Expiration Date - Displays the expiry date of the phone number in DNC list.
  • Delete - Allows you to delete a DNC record. Select the Delete checkbox, and then click Delete DNC to delete a DNC record.

Double-click a DNC record to update Contact Group, Expiration Date, and Phone Number.