The following tables describe the fields that appear (in columns) on the Agents window when viewing an existing agent's records.

IDAn internal LiveVox reference number.
Logon IDUnique name used by an agent when logging in to the agent desktop.
Agent TeamThe agent team to which the agent is assigned. 
First NameFirst name of the agent.
Last NameLast name of the agent.
Wrapup TimeLength of time allowed in wrap-up mode between calls.  Calls, where agents are pushed out of wrap up, are terminated with a generic “Operator Transfer” result.
Audio Path (Out)Displays the agent's phone number.
ExtensionDisplays the agent extension, if applicable.
Home AgentChecked if the agent can change the phone number at sign in.
ActiveChecked if the agent is allowed to sign in.
Last LoginDisplays the last login date and time for the agent.
Last IPDisplays the last IP used by the agent on the last login.
EmailDisplays an agent's email address.
Cost Per Agent-HrDisplays an hourly cost for an agent.