The users added within LiveVox Portal (LVP) are available in LiveVox PBX. It is not possible to add users in PBX. You can only edit the user-related information using the Users window.
To access the Users window, navigate to Accounts > Users from PBX Admin Portal. The Users screen lists the details of all the users currently in the system.
![](/productdocumentation/admin-guides/files/fall23/142377625/142377624/1/1707906961000/pbx_users-screen-download.png)
Click Download to save the user database on your local computer in .csv format.