To delete a call results file:

  1. Go to Configure > Input/Output > SFTP Browser. The SFTP Browser window opens displaying a list of available folders and subfolders and their contents.
  2. Expand the selected folder where the call results file is located, inside the root directory ("Client name" - Coll/).
  3. Navigate to the specific results file you want to delete.
  4. Click the red cross from the Delete column next to your file name. The results file is removed.