The Contact Attempts tab allows you to search all the contact attempts for the contact, phone number, or email ID and the Attempt Supervisor rules that apply.

To search for contact attempts:

  1. Enter the filter value in the Filter box to get the list or click the advance search button in the upper-right corner to specify multiple filter values.
  2. Filter by contact number, phone number, or email ID. You can also specify specific clients and a date-time range to narrow the search.
  3. Click the Apply button to retrieve the contact attempts.

The search results list all contact attempts for the specific phone number, contact number, or contact-phone combination entered. In addition, this tab lists any of the rules that would apply if the same contact attempt is made at the time the search is performed.