The Voice Pool tab of the Client editor allows the users to control the Voice Talents accessible when assigning dial attributes to a campaign.

By default, the following types of voice talent for audio files and text-to-speech (TTS) are available. 

  • Claudine: French Canadian Female
  • Juanita: Spanish Female
  • Kate: British Female
  • Julie: American Female
  • Bob: American Male

Moving a Voice to the right column alone does not make them available. The appropriate audio file must be stored in the Voice database for all of your phrases. A failure to have this audio may result in calls disconnecting prematurely.