Download page Permissible Dialing Windows and Exception Information.
Permissible Dialing Windows and Exception Information
Here, you can find the information about the permissible dialing windows and exceptions to them, if any, for the states in the United States of America.
The start dates and end dates of daylight-saving time (DST) change from year to year. This topic provides the following information:
Area codes and states that have split time zones.
States for which the start times are adjusted because they do not follow daylight savings.
State dialing hour restrictions for Nevada and Pennsylvania.
Permissible Dialing Window
The permissible dialing window on the LiveVox platform is 08:00 – 21:00 local time, except for:
Area codes with split time zones
Nevada and Pennsylvania
Area Codes with Split Time Zones
The following table contains the dialing windows that are set in the database for the area codes with split time zones.
The values in theStart TimeandEnd Timecolumns in the following table are represented in Eastern Time.
Area Code
State
Start Time
End Time
Time Zone
850
FL
09:00
21:00
CT, ET
236
BC
11:00
23:00
PT, MT
250
BC
11:00
23:00
PT, MT
208
ID
11:00
23:00
PT, MT
219
IN
09:00
21:00
CT, ET
574
IN
09:00
21:00
CT, ET
812
IN
09:00
21:00
CT, ET
930
IN
09:00
21:00
CT, ET
620
KS
10:00
22:00
MT, CT
785
KS
10:00
22:00
MT, CT
270
KY
09:00
21:00
CT, ET
606
KY
09:00
21:00
CT, ET
679
MI
09:00
21:00
CT, ET
906
MI
09:00
21:00
CT, ET
947
MI
09:00
21:00
CT, ET
701
ND
10:00
22:00
MT, CT
308
NE
10:00
22:00
MT, CT
402
NE
10:00
22:00
MT, CT
531
NE
10:00
22:00
MT, CT
709
NL
07:00
19:00
AT, NT
807
ON
09:00
21:00
CT, ET
458
OR
11:00
23:00
PT, MT
541
OR
11:00
23:00
PT, MT
418
QC
08:00
20:00
ET, AT
450
QC
08:00
20:00
ET, AT
579
QC
08:00
20:00
ET, AT
581
QC
08:00
20:00
ET, AT
605
SD
10:00
22:00
MT, CT
306
SK
10:00
22:00
MT, CT
639
SK
10:00
22:00
MT, CT
423
TN
09:00
21:00
CT, ET
432
TX
10:00
22:00
MT, CT
915
TX
10:00
22:00
MT, CT
867
YT
11:00
21:00
PT, ET
States and Territories That Do Not Observe DST
The followingstates and territories that do not observe Daylight Saving Time (DST) and are adjusted in the database each fall and spring:
Arizona
Yukon, Canada
Dominican Republic
Hawaii
Puerto Rico
US Virgin Islands
Anguilla
Antigua and Barbuda
Barbados
British Virgin Islands
Dominica
Saint Barthelemy and Saint Martin, French West Indies
Grenada
Montserrat
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Trinidad and Tobago
Cayman Islands, Jamaica
Dialing Hour Restrictions for Nevada and Pennsylvania
The following table contains the dialing windows for Nevada (NV) and Pennsylvania (PA).
