The Conference Room module provides conference room services using the contact flow configuration. You can configure the Inbound conference phone number through the Phone Numbers window.

The Phone Numbers window appears when you click Voice > Phone Numbers on the Configure tab of the LiveVox Portal.

This module enables you to configure the maximum participants and the conference room PIN.

The default number of participants is 10 and the maximum number of participants is also 10.

Standard phrases included within the module are:

  • Please enter your PIN, then pound.
  • Your entry does not match our records.
  • You are now connected.

You cannot configure the phrases.

Message Properties

Display NameDescription
Max Participants Defines the maximum number of participants (10 is the default and also the maximum number of participants).
Record Conference Enables the conference to be recorded. 

Advanced Properties

Display NameDescription
Conference Room Pin Defines the conference room PIN.

Connectors

For information about module connectors, see Understanding Connectors.