The Agent Schedules report provides all the details of the agent schedules created. You can filter the schedules based on the Type - such as Agent by Month, Date Range by Schedule, and Master Schedule. You can also select the month for which you want to generate the report of schedules created.
You can generate schedule reports for the schedules created, time off categories created, or schedules mapped to different agents.
To access Agent Schedules, navigate to the WFO tab and click Workforce Management > Reporting > Agent Schedules.