This document provides an overview of new features and enhancements to existing features of the LiveVox Agent Portal in the LiveVox <release number> release.
New Features
This section describes the new features in the following product categories.
Controls
Feature 1
<Brief description of the feature without screenshots or procedures.>
Feature 2
<Brief description of the feature without screenshots or procedures.>
Data Management
Insight
Quality
Non-Voice
Voice
Enhancements
This section describes the enhancements in the following product categories.
Controls
Feature 1
<Brief description of the feature without screenshots or procedures.>
Feature 2
<Brief description of the feature without screenshots or procedures.>
Data Management
Insight
Quality
Non-Voice
Voice
Personalized Voicemail Greetings
You can now customize or personalize the voicemail greetings for personal and group voicemails on the Agent Panel.